Tryon Direct patients can call Terri to schedule appointments (all types), ask clinical questions, Triage medical symptoms, request refills on medications and have messages sent to MD.
- Healthcare navigation assistance for any specialist visits or procedures
- Provide options for the lowest cost & highest quality healthcare facilities
- Referral management
- Specialty and procedure insurance pre-certifications
- Liaison between patient and insurance carrier
- Assistance with insurance deductible, copay, and coinsurance questions
- Provides personalized communication, including portal, email, and phone