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Contact Us

The Tryon Direct team


Patrick Brady
Senior Vice President, Sales and Marketing
[email protected]

Keith Purser
Account Executive
[email protected]

Hill Gage
Account Executive
[email protected]

Kendall Banks
Client Manager & Implementation Specialist
[email protected]

Client Connect


Terri Nixon, RN
Direct Access Nurse
Tryon Direct patients can call Terri to schedule all types of appointments, ask clinical questions, triage medical symptoms, request refills on medications and have messages sent to MD.

Jodie Christopherson
Healthcare Guide
Jodie is here to help Tryon Direct patients with:

  • Healthcare navigation assistance for any specialist visits or procedures
  • Options for the lowest cost and highest quality healthcare facilities
  • Referral management
  • Specialty and procedure insurance pre-certifications
  • Liaison between patient and insurance carrier
  • Assistance with insurance deductible, copay and coinsurance questions
  • Personalized communication, including portal, email and phone

Kendall Banks
Client Manager and Implementation Specialist
Kendall works directly with clients to oversee overall project execution and implementation of Tryon Direct. After implementation, she remains the primary point of contact for the employer, manages day-to-day issues and works closely with all involved parties to ensure that client expectations are not only met, but exceeded.

You may also email our customer service team at [email protected].

Access Tryon Virtual Connect to schedule a virtual visit by appointment or for virtual urgent care →